Support

Real help from the people building Spot Sports.

Account trouble, broken data, a feature you wish existed - every message hits our team directly. Most replies go out the same day.

Common questions

01I can't sign in or reset my password.
Double-check you're using the same method you signed up with (Apple, Google, or email). For email accounts, use the reset link on the sign-in screen. Still stuck? Email us and we'll sort it in a day or less.
02A score, schedule, or stat looks wrong.
Send us the team, league, and the game in question. Most data issues are upstream provider quirks that we fix on our end within a few hours of hearing about them.
03How do I change the teams, leagues, or athletes I follow?
Open the app, go to your profile, and tap Follow Preferences. You can add or remove teams, leagues, and athletes at any time - your home feed updates immediately.
04Can I delete my account and data?
Yes. Open the app, go to Profile → Settings → Delete Account. Your personal data is removed within 30 days. You can also email us and we'll handle it for you.
05A podcast or video won't play.
First, try pulling down to refresh. If it still fails, send us the episode or clip title - some content goes private on the source platform and we need to surface a replacement.
06I have feature feedback or a bug to report.
Please send it. Early-stage feedback shapes the roadmap more than you'd think. Screenshots and your device model help us reproduce issues fast.

Privacy

How we collect, use, and protect your data.

Direct contact

support@getspotsports.com

Bugs, feedback, or anything that needs a human.